Growth Through Knowledge was founded in 2005 to provide small businesses with operational support and technical virtual assistance.
We understand first-hand the challenge of trying to do it all – and if keeping your small business running has your full focus, you may not even be aware that there are ways to work smarter, not harder.
As the perfect partner for your small business, let us help you to free up your time to focus on work you enjoy that directly impacts your revenue – the reason why you started your small business in the first place!
Things we typically help small business owners with include:
- System administration for Google Workspaces or Microsoft 365
- Billing and invoicing, bookkeeping and financial reporting
- Automating manual work flows and business processes
- Key Performance Indicators and data-informed decision-making
What we do
Automation
Reduce manual tasks and create work flows that free up time for more valuable work.
Data analysis & KPIs
Don't drown in data or struggle to connect the dots - use it to make better business decisions.
Information security
Health checks with actions for improvements that help you stay protected, connected and productive.
Software training
Designed to help you and your staff to get the most out of your digital tools and technology.
Project management
We'll provide the specific knowledge, skills, tools, and techniques to deliver your new product, event or business change.
Account management
Give your customers the service and support they deserve, and maximise opportunities for retention, cross-sell and upsell.
Operations management
Bookkeeping, statutory reporting, invoicing, record keeping - we'll keep you organised and on top of everything needed to run your business.
Board support
Secretariat services and official record keeping for boards and governance committees.
What our customers say
The Curious Choice Coaches
Thanks to the technical brilliance of Nicole Reilly at Growth Through Knowledge, coaching with me is truly available in your pocket! Everyone has their own coaching room, a place to come and think, a place to ask questions and get the support they need when they need it. And all this is available from your desk or from your mobile phone!
Huge thanks to Nicole for making ‘Bekka in your pocket’ a reality – and making it possible for me to work with more people in this way.
ChangeQuest
Thanks so much for all the technical support to make sure we have a safe, secure environment on MS Teams and are utilising the functionality to its fullest. It’s great to know you’re there and you have our back.
Clearsight Consulting
The info you put together was great – it stopped me looking at a lot of options that would never work, and gave me an excellent steer on what would, so thanks again for that.
LiveNation
Nicole is an extremely valuable resource who is able to simplify process and understand business requirements with ease. She is able to work around complex issues and is keen to find solutions that involve all stakeholders. An asset to any team, Nicole is highly recommended.