Growth Through Knowledge

Small Business Information Services & Solutions

Inform

- to give information, supply knowledge or enlightenment

Perform

- to do something with a particular amount of success

Transform

- to change something or someone, to improve

Growth Through Knowledge was founded in 2005, to provide technical virtual assistant services for small businesses.

As your perfect partner to manage business operations, we can help you to find better ways of doing things – and to work smarter, not harder.

We understand first-hand the challenge of trying to do it all, without the luxury of time to work ON the business rather than IN it. Just keeping things running day-to-day has your full focus, and you may not even know that there could be more efficient and effective ways of doing things.

Our small business information services and solutions will help you to free up your time to focus on more work that directly impacts your business revenue. Things like:

System administration for Google Workspaces or Microsoft 365
Automating manual work flows or business processes
Achieving actionable insights from your data for better-informed decision-making
Improving business operational efficiency and performance

All whilst making sure you’re not spending more money than you need to on multiple apps and digital tools.

What we do

Automation

Reduce manual tasks and create work flows that free up time for more valuable work.

Data analysis & insight

Don't drown in data or struggle to connect the dots - use it to make better business decisions.

Information security

Health checks with actions for improvements that help you stay protected, connected and productive.

Software training

Designed to help you and your staff to get the most out of your digital tools and technology.

Project management

We'll provide the specific knowledge, skills, tools, and techniques to deliver your new product, event or business change.

Account management

Give your customers the service and support they deserve, and maximise opportunities for retention, cross-sell and upsell.

Operations management

Bookkeeping, statutory reporting, invoicing, record keeping - we'll keep you organised and on top of everything needed to run your business.

Board support

Secretariat services and official record keeping for boards and governance committees.

What our customers say

Thanks to the technical brilliance of Nicole Reilly at Growth Through Knowledge, coaching with me is truly available in your pocket! Everyone has their own coaching room, a place to come and think, a place to ask questions and get the support they need when they need it. And all this is available from your desk or from your mobile phone! Huge thanks to Nicole for making 'Bekka in your pocket' a reality - and making it possible for me to work with more people in this way.

Thanks so much for all the technical support to make sure we have a safe, secure environment on MS Teams and are utilising the functionality to its fullest. It's great to know you're there and you have our back.

The info you put together was great – it stopped me looking at a lot of options that would never work, and gave me an excellent steer on what would, so thanks again for that.

Nicole is an extremely valuable resource who is able to simplify process and understand business requirements with ease. She is able to work around complex issues and is keen to find solutions that involve all stakeholders. An asset to any team, Nicole is highly recommended.