Who is Growth Through Knowledge?
Growth Through Knowledge is a trading name used by Nicole Reilly, who will deliver your services and be your main point of contact.
I also have a trusted network of strategic partners who can provide specialist expertise, as and when clients need it. These specialists have relevant qualifications, experience and a proven track record in delivering results.
How can I contact you?
Visit the Contact page to message me or schedule a call directly at your preferred date and time.
You can also use WhatsApp to contact me, and Growth Through Knowledge has a presence on all the main social media channels—relevant links are in the footer of this website.
Are your services delivered remotely?
Yes, remote service delivery has proved to be the most efficient and cost-effective method for the clients I work with, especially if they are based overseas.
Building and maintaining trust with my clients is essential. Regular updates, proactive communication, and high-quality work strengthen client relationships.
I value transparent and timely communication and use regular check-ins, video calls and collaboration tools to maximise efficiency and effectiveness. Documentation and regular reporting are provided to inform clients about progress and financial insights. A streamlined reporting process is vital to maintain transparency.
I use cloud-based software and tools to access data, manage tasks, and collaborate effectively. I also use virtual meetings and shared project boards to ensure that those working with you can access all the information they need to deliver excellent service.
Growth Through Knowledge is registered with the ICO. For the purposes of the applicable Data Protection Laws, Nicole Reilly is the “data processor”.
How do subscription services work?
Subscriptions are billed on the 1st of each calendar month, and will continue on a rolling basis unless cancelled (30 days notice required).
Payments are made by direct debit, and you’ll need to sign a mandate from GoCardless.
Who is GoCardless?
GoCardless is a service that facilitates direct debit payments, is authorised by the FCA and is GDPR compliant.
Once you have set up a flexible Direct Debit mandate with Growth Through Knowledge, your future payments can be collected automatically (even if dates or amounts change).
Payments are automatic, so you won’t get chased for payments, and there’s no risk of late payment fees. You set up payment once; after that, it’s taken automatically on the invoice due date. There is no need to set diary reminders or log into your Internet banking to make a payment.
Email notifications will keep you informed before any payments are taken. Paying through GoCardless makes your payment predictable, making it easier to budget for services.
Any payments collected via Direct Debit are protected by the Direct Debit Guarantee scheme, meaning you are guaranteed a refund if any fees are taken in error.
Who is Stripe?
Stripe is a payment service provider that lets businesses accept credit and debit cards.
How do you determine your prices?
Pricing IS influenced by the amount of time dedicated to your service, but it is not the only factor.
My pricing strategy is designed to be fair and transparent, aligning with the level of expertise and quality of work I provide.
A comprehensive package with a broad scope of services will be priced differently from a limited offering.
More complex or specialised tasks will be priced higher due to the required skill and experience.
The industry and market rates for similar services in a particular region or sector also play a role. I conduct market research to ensure my rates remain competitive.
Tailoring services to meet your needs may result in customised pricing to accommodate any specific requirements or high demands.
Additional Services and Extras like priority support or training will be priced separately.
Other providers may offer different pricing models, and it is your choice as to which one works best for you.