Selecting, implementing or enhancing?
Which CRM is right for your business?
A CRM is Customer Relationship Management software that can help you to get the most from the customers you already have, and help you to find new ones.
The marketplace is relatively mature as CRM software has been around since the early 2000s, but there are new entrants and features constantly appearing so it’s important to find one which closely matches your current requirements but also offers you room to grow without having to change platform.
With so many options, it’s difficult to know which one really is the best one for your business.
How can you get the benefits you need, and the return on investment that you expect from your choice of CRM?
Avoid the Trough of Disillusionment
Many organisations who are 12-18 months into their new software journey find themselves in the Trough of Disillusionment – a stage in the maturity and adoption of technology and applications which is part of Gartner’s Hype Cycle methodology.
Don’t be left feeling like all you have is an expensive contact address book, or just another admin-heavy overhead – and avoid needing to supplement any shortcomings with other tools.
We can provide you with the roadmap that gets your business to actionable insights, by making best use of your data, information and knowledge.
We will get you to the Plateau of Productivity.