“Coaching in your pocket”

It had become something of a standing joke amongst clients of leadership coach Bekka Prideaux that they wanted ‘Bekka their pocket’, to talk through issues and situations as they arose.

To meet their needs, Bekka focused on developing a coaching package of regular sessions, plus access when clients needed it – and once available, feedback was that clients loved the flexibility and the immediacy, and the feeling of being supported that wrap around coaching gave them.

Growth Through Knowledge was then approached by Bekka with the challenge of enabling her to deliver this package to her client base worldwide in an online environment, using the tools and technology she already had in use within her business.

We listened carefully to Bekka’s vision for how she wanted her clients to feel when interacting in the environment, as well as the functional requirements she needed to provide her coaching packages:  

Since the environment would need to be accessed by individual and corporate clients using multiple technology platforms, we recommended that Bekka upgrade her existing Microsoft 365 subscription to Business Premium – giving her access to enterprise-level information security and device management capabilities.

We leveraged the functionality of Microsoft Groups, which includes connectivity with Teams, OneNote and Planner plus Outlook, Forms and PowerBI; features were then tailored according to the coaching package purchased by each client.

The result is that each client now has their own online coaching room; a place to come and think, a place to ask questions and get the support they need when they need it – all available from a desktop or mobile device.

We’re proud to have helped make ‘Bekka in your pocket’ a reality – making it possible for her to work with more people in this way.

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